General Conditions


These Terms and Conditions regulate the use of the Horsal Sociedade Cooperativa Galega website service with Tax Identification Number F-36033132 registered in the Cooperatives Registry of Galicia, Central Section, nº 079-SCT, with registered office in LG O Pardiño, 10B, Vilariño, 36633, Cambados, Pontevedra.

The use of the Horsal SCG website attributes the condition of user of the website (en forward, the “User”) and expresses the full and unreserved compliance of the User, to each and every one of the Terms and Conditions, with respect to the version published by the company at the time of the User’s access to the website as they may suffer modifications. Therefore, the User must read carefully the contents of these Terms and Conditions, each time he / she intends to use the website.  . In any case, the Terms and Conditions that were exposed on the website will be considered valid and applicable. at the moment that the User makes use of the services provided by HORSAL SCG through the website

Access to and / or use of said services and contents expresses the whole and unconditional acceptance by the User of the Terms and Conditions in the version published by HORSAL SCG on its website at the time such access and / or use occurs.

The User declares to be of legal age and have sufficient legal capacity to be bound by these Terms and Conditions as well as having read and understood the content thereof. Likewise, it accepts expressly and without exception that the access and use of this website and its contents takes place under its sole and exclusive responsibility.

Conditions of access and use of the website

The User must register as such, filling out the form to that effect, receiving a username and password, which have a personal and non-transferable nature, and which will allow the User to formalize with HORSAL the purchase of those products in those who are interested.

Registration as a customer is free.

The Registered User undertakes to make diligent use and keep secret the password and username that will be assigned to access the services. The User will be responsible for the expenses and for the damages and losses caused by the use of the services by any third party who uses his password and username for the purpose of a non-diligent use or for the loss of the same by the User. To prevent this situation, in case of loss of your password and username, please contact us immediately.

The User agrees to use the website  in accordance with the Law, with the provided in these Terms and Conditions, morality, good customs, public order, and generally accepted uses, and agrees to abstain from using the website  for illicit purposes or effects.

The User shall be liable for damages of any nature that HORSAL may suffer as a result of breach of any of the obligations to which it is subject by these Terms and Conditions.


Users can complete all their orders from the website:  Each HORSAL user declares with full capacity to use credit cards, and states that they have sufficient funds to cover all costs resulting from the purchase of products through By clicking on the “Pay” button during the purchase process, the user declares to fully and unreservedly accept all of these Terms and Conditions.

The data registered by constitute proof of the transactions made between HORSAL SCG and the users. Your order will be confirmed by sending an email.

The contractual information is presented in Spanish.

Shipping costs are included for orders over € 20. € 6 per shipment will be charged for shipping costs for orders under € 20. reserves the right to modify its prices at any time, but products will be billed on the base of the tariffs in force at the moment of the registration of the orders (subject to availability of the product), except for a manifest typographical error.

The images that accompany the products offered are illustrative and may not coincide with the product offered as we renew them continuously. Even so, at HORSAL we will always strive to ensure that the title and description coincide with the photograph of the product you will receive.

HORSAL SCG reserves the right to cancel an order unilaterally if it considers that the conditions are not adequate to carry out a transport with minimum viability conditions. reserves the right to refuse an order from any user with whom you have litigation.

AVAILABILITY will do everything possible to please all its users in the demand for the products. If the product is not available after the order has been placed, the user will be informed either by email or by telephone – to the telephone number that the user has registered – of the event, and will be given the choice between either canceling the entire order, or to modify it including the corresponding economic amount.

In that case, the speed of the return in the customer’s bank account will depend on the type of card used in the purchase and the conditions of each bank.


Payment of purchases is made by credit card or by PAY PAL. The accepted bank cards are: Visa and MasterCard. In the event that the POS (Point of Sale Terminal) informs of the card’s denial, the order will be automatically canceled.


For your safety HORSAL has relied on the payment system by credit card to a payment gateway. The bank details entered are encrypted and transmitted securely to the bank’s servers and, subsequently, are verified with the issuing bank to avoid possible fraud and abuse.

This data entry procedure is guaranteed by SSL encryption technology (Secure Socket Layer) -128 bits, one of the most advanced and effective protection systems currently available, thanks to which no third party will have access via Internet to this information regarding the bank details entered by the customer.

Only the Bank has access to the banking data linked to these means of payment, so that HORSAL does not know or record this information during the payment transaction or at any other time.


HORSAL will do everything possible to deliver in a specified time and manner during the purchase process. The delivery time will be determined by the user based on the time slots established by the transport company.

Each time an order is sent, the buyer will receive an email after the payment of the purchase.

The purchase order corresponding to the order will be available at once the payment is confirmed, starting of the emission of the electronic mail. This original purchase order includes VAT.

At this time we still do not deliver orders in the Balearic Islands, Canary Islands, Ceuta and Melilla.

Each delivery is considered made from the provision of the product by the carrier to the customer at the place indicated by him for the delivery of the order at the time of contract, materialized by the control system used by the carrier.

Reservations and complaints should be directed to HORSAL SCG by email to In case your package arrives broken, wet, or believe that its content may be damaged, it is important that it be recorded on the delivery note of the carrier at the time of delivery, and indicate the incident by email to the administration address @ or by calling (34) 986 542195 within a maximum period of 24 hours from the receipt of the goods.


To offer the highest quality and the best guarantee is our commitment to our customers. If you are not satisfied when you receive your order, please contact us at or by calling (34) 986 542195.

The guarantees and after-sales services will be governed by Royal Legislative Decree 1/2007 of November 16, which approves the text of the General Law for the Defense of Consumers and Users. According to this norm, the seller is obliged to deliver to the consumer and user products that are in accordance with the contract, responding to it of any lack of conformity. The consumer and user has the right to repair the product, replace it, reduce the price or terminate the contract. The legal terms are two years of guarantee duration from the delivery of the product and two months since the user knows the lack of conformity with the product to communicate it to the seller.

HORSAL SCG can not be held liable for the breach of the contract concluded in the event of stock-outs or failure to dispose of the product, force majeure, disturbance or total or partial strike, in particular, of postal services and means of transport and / or or communications, flood or fire, among others.

These Terms and Conditions are governed by Spanish law.

In the event of a dispute, the user will go to HORSAL SCG in the first instance to obtain a friendly solution.

These general sales conditions will be interpreted in Spanish and will be carried out in accordance with Spanish law. Any disagreement that may arise due to its validity, its interpretation or its execution shall be presented to the courts of the client’s domicile, to which expressly exclusive attribution of competence is made.

The parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user’s home.

These Terms and Conditions will be interpreted in Spanish


HORSAL SCG reserves the right to modify the Terms and Conditions without prior notice, being able to change, delete or add both the contents and services provided through it and the way in which these are presented or located in their servers. These changes must be accepted by the user each time a purchase is made through the aforementioned page Users of HORSAL SCG who are not satisfied with the modifications of the Terms and Conditions, must notify it and, from the date on which the new version came into effect, they must stop using the services of If any term included in these Terms and Conditions is declared, totally or partially null or ineffective, such nullity or inefficacy will affect only that provision or the part of it that is null or ineffective, subsisting the general conditions in everything else , having such disposition, or the part of it that was affected, by not putting.


All the contents shown, trademarks and trade names, both visual and text, mentioned on this website are the exclusive property of their respective and legitimate owners. HORSAL SCG makes legal use of them to designate the contents, in accordance with the limitations of the trademark right.


HORSAL SCG reserves the right to deny or withdraw access to the website to the services , at any time and without prior notice, on its own initiative or at the request of a third party, to those Users who fail to comply with these Terms and Conditions or the regulations that result from its application.